Support

BV Games Player Support

For help with Kinetic Arsenal or Beringic Heroes, email support@beringicvalegames.com.

Please include

The game name, version, and build number
Your device manufacturer and model, and Android version
What you expected, what happened, and steps to reproduce it
Whether it happens repeatedly, and whether restarting helps
A screenshot or short recording, when useful

For missing purchases or progression, include a relevant order reference if available. Do not send account passwords, payment-card details, or unnecessary sensitive information.

Feedback

Suggestions about controls, progression, balance, performance, accessibility, and interface clarity are welcome. Beringic Heroes is in development; its Android release date is to be announced.

Privacy and data deletion

For either game or this website, email privacy@beringicvalegames.com. Name the game and use the subject “BV Games Data Deletion Request.” See our shared BV Games Privacy Policy for local-save deletion instructions, retained information, and Google-held data.

Contact: support@beringicvalegames.com

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